Enhancing Organizational Agility through Knowledge Management: The Role of English Proficiency in Multinational Teams
Keywords:
English proficiency, knowledge management, organizational agility
Abstract
This study examines the interplay between English proficiency, knowledge management (KM) practices, and organizational agility in multinational teams. Drawing on data from surveys and interviews conducted across industries such as Information Technology, Financial Services, and Management Consulting, the research identifies key correlations between these variables. The findings reveal that higher English proficiency reduces language barriers, enabling more effective KM practices, which in turn enhance organizational agility. Additionally, industries that emphasize knowledge-intensive operations benefit significantly from integrating language training and KM strategies. The study underscores the importance of fostering a collaborative, knowledge-sharing culture to optimize team performance and adapt to dynamic global markets.
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References
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Agustina, V., Thamrin, N., & Oktoma, E. (2024). The Role of English Language Proficiency in the Global Economy and Business Communication. International Journal Administration, Business & Organization, 5, 82–90. https://doi.org/10.61242/ijabo.24.423
Ahmad, F., & Widen, G. (2018). Knowledge sharing and language diversity in organisations: Influence of code switching and convergence. European J. of International Management, 12, 351. https://doi.org/10.1504/EJIM.2018.092839
Chong, Y. K., & mohamed zainal, S. (2024). Employee agility’s mediating role on the link between employee vitality, digital literacy and transformational leadership with job performance: an empirical study. Cogent Business & Management, 11. https://doi.org/10.1080/23311975.2024.2337447
Dutt, D., & Garg, R. . (2023). Enhancing Organizational Agility through Effective Knowledge Management Practices: An Empirical Analysis. IJFANS IInternational Journal Of Food And Nutritional Sciences, 12(1), 2760–2769. https://doi.org/10.48047/ijfans/v12/i1/285
Karim, A. A., Khan, M. W. A., & Adeleke, A. Q. (2024). The Impact of Digital Knowledge Management on Organizational Performance BT - BUiD Doctoral Research Conference 2023 (K. Al Marri, F. A. Mir, S. A. David, & M. Al-Emran (eds.); pp. 405–413). Springer Nature Switzerland.
Komarudin, K. (2023). Digital Transformation in Business Operations Management. American Journal of Economic and Management Business (AJEMB), 2, 330–336. https://doi.org/10.58631/ajemb.v2i9.57
Luo, Y., & Shenkar, O. (2006). The multinational corporation as a multilingual community: Language and organization in a global context. Journal of International Business Studies, 37, 321–339. https://doi.org/10.1057/palgrave.jibs.8400197
Neeley, T. (2012). Global business speaks English. In Harvard Business Review (Vol. 90, p. 10). https://hbr.org/2012/05/global-business-speaks-english
Nickerson, C. (2005). English as a lingua franca in international business contexts. English for Specific Purposes, 24, 367–380. https://doi.org/10.1016/j.esp.2005.02.001
Nonaka, I., & Takeuchi, H. (1995). The knowledge-creating company: How Japanese companies create the dynamics of innovation. In Learning: Research and Practice (Vol. 10). Oxford University Press. https://doi.org/10.1080/23735082.2023.2272611
Peltokorpi, V. (2015). Corporate Language Proficiency and Reverse Knowledge Transfer in Multinational Corporations: Interactive Effects of Communication Media Richness and Commitment to Headquarters. Journal of International Management, 21(1), 49–62. https://doi.org/https://doi.org/10.1016/j.intman.2014.11.003
Pokrovskaia, N. N., Leontyeva, V. L., Ababkova, M. Y., Cappelli, L., & D’Ascenzo, F. (2021). Digital Communication Tools and Knowledge Creation Processes for Enriched Intellectual Outcome—Experience of Short-Term E-Learning Courses during Pandemic. In Future Internet (Vol. 13, Issue 2). https://doi.org/10.3390/fi13020043
Rebecca, P., Welch, D., & Welch, L. (1999). In the shadow: The impact of language on structure, power and communication in the multinational. International Business Review, 8, 421–440. https://doi.org/10.1016/S0969-5931(99)00015-3
Schilirò, D. (2024). Digital Transformation and its Impact on Organizations. International Journal of Business and Management, 19, 71. https://doi.org/10.5539/ijbm.v19n6p71
Schomaker, M. S., & Zaheer, S. (2014). The Role of Language in Knowledge Transfer to Geographically Dispersed Manufacturing Operations. Journal of International Management, 20(1), 55–72. https://doi.org/https://doi.org/10.1016/j.intman.2013.10.004
Sedgwick, P. (2013). Snowball sampling. BMJ (Online), 347, f7511. https://doi.org/10.1136/bmj.f7511
Tan, J. (2024). English as a Lingua Franca in Global Business: Balancing Efficiency and Cultural Sensitivity. Research Studies in English Language Teaching and Learning, 2, 96–105. https://doi.org/10.62583/rseltl.v2i2.42
Teece, D., Peteraf, M., & Leih, S. (2016). Dynamic Capabilities and Organizational Agility: Risk, Uncertainty, and Strategy in the Innovation Economy. California Management Review, 58, 13–35. https://doi.org/10.1525/cmr.2016.58.4.13
Published
2024-12-31
How to Cite
Pramesti, P. (2024). Enhancing Organizational Agility through Knowledge Management: The Role of English Proficiency in Multinational Teams. ATRABIS Jurnal Administrasi Bisnis (e-Journal), 10(2), 379-387. https://doi.org/10.38204/atrabis.v10i2.2252
Section
Articles
